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Privacy Policy
Last updated: June 4, 2026
1. Who We Are
ReelScope.ai is an AI-powered Instagram Reels audit tool operated by MS Web, Kolkata, India.
Contact: contact@reelscope.ai
2. What Data We Collect
- Instagram username (public accounts only)
- Email address (for account creation)
- Payment information (processed by Razorpay/Paddle — we never store card details)
- Usage data (audit history, plan type)
- Device and browser information
3. What We Do NOT Collect
- Instagram password
- Private account data
- Direct messages or stories
- Any data from private Instagram accounts
4. How We Use Your Data
- To generate your Reels audit report
- To send account and billing emails
- To improve our AI models and product
- To provide customer support
- Raw transcript data may be temporarily processed to generate insights such as hooks, topics, and CTA patterns. Full transcripts are visible within the web report only and are not included in downloadable PDF or Excel exports.
5. Data Storage
- All data stored securely via our cloud backend
- Audit reports retained for 30 days (Free plan) or unlimited (any paid credit purchase)
- Audit history is saved permanently once a credit-based audit is run
6. Third Party Services
We use the following third party services:
- Apify — Instagram data scraping
- OpenAI Whisper — audio transcription
- Razorpay — Indian payments
- Paddle — global one-time payments
- Supabase — database and authentication
7. Your Rights
- Request deletion of your data anytime
- Export your audit history
- Manage one-time audit credit purchases
- Contact us at contact@reelscope.ai for any data request
8. Cookies
We use essential cookies for authentication and session management only. No advertising cookies.
9. Children
ReelScope.ai is not intended for users under 18 years of age.
10. Changes
We may update this policy. We will notify you via email for significant changes.
ReelScope.ai is an independent AI analytics tool. It is not affiliated with, endorsed by, or connected to Instagram, Facebook, or Meta.